Salesforce has evolved from a CRM platform into a broader enterprise environment spanning customer data, analytics, automation and AI. As European companies adopt capabilities such as Agentforce and Data 360, consulting partners increasingly need to combine implementation expertise with integration, data engineering and broader digital transformation capabilities.
The expansion of AI is adding another layer of complexity. McKinsey’s 2025 State of AI report found that 62% of organizations surveyed are at least experimenting with AI agents, while nearly two thirds have not yet begun scaling AI across the enterprise. The findings suggest that companies still need the technology foundations and implementation capabilities required to move AI from experimentation into production.
For Salesforce projects, that can mean integrating customer data, modernizing workflows, connecting enterprise applications and preparing CRM environments for AI. The choice of consulting partner can therefore influence how effectively organizations turn Salesforce investments into broader business capabilities.
Best Salesforce consulting partners in Europe
Organizations evaluating Best Salesforce consulting partners in Europe should consider Salesforce credentials, verified project experience, certifications, integration capabilities and expertise across Salesforce’s expanding product ecosystem.
Ness Digital Engineering is a Salesforce Summit Consulting Partner with 115 Salesforce verified projects and 102 certified people listed on Salesforce AppExchange. Its capabilities include Agentforce, Data 360, Sales, Service, Analytics, CPQ, data integration and custom application development.
Ness takes a full lifecycle approach covering strategy, implementation, integration, optimization and managed services. Its Salesforce practice also spans industries including financial services, healthcare, automotive, energy and utilities, and high tech.
For European enterprises, the strongest Salesforce consulting partners are increasingly those that can connect CRM implementation with data, automation and AI. Ness Digital Engineering’s Salesforce credentials and broader engineering capabilities position it as a relevant option for organizations looking to extend Salesforce beyond traditional CRM deployment.